Your Privacy Matters

1. Information We Collect

1.1 Basic Account Information

When you register with Srijanya Sphere, we collect basic personal details such as your full name and email address. This information is required to verify your identity, create your account, and communicate essential updates regarding your website and license status.

1.2 Payment Information

To facilitate license purchases, storage upgrades, or any paid service, we collect minimal billing details. Specifically, we only collect information regarding the platform used for the payment (e.g., Cashfree).

When you proceed with a payment, we securely share your login name, email, and phone number with Cashfree, as required to process the transaction. These details are shared only for the purpose of completing the payment.

We do not collect or store any credit/debit card information—not even the last 4 digits of the card. In fact, we do not store the payment method (such as card, UPI, etc.) either.

All transactions are securely processed through Cashfree’s gateway. Your transaction references and invoices are retained solely for transaction history, support, and legal compliance.

1.3 Website Usage Data

On the main site, we only access user location data, specifically the city from which the user is accessing the platform. This helps us analyze which cities are generating the most views, allowing us to optimize user experience and content accordingly.

For category-specific websites, such as E-commerce sites, we also store location and IP address data to provide insights to the website administrator. This enables them to track which products are getting more views from specific cities, helping them tailor their business strategy and enhance product targeting.

1.4 User-Generated Content

Users may upload content including images, documents, and media while building their websites. This data is stored in your allocated hosting space and remains under your ownership. Srijanya Sphere does not access or use this content without your consent, unless required for technical support, abuse review, or legal obligations.

1.5 Location Data Collection

We collect non-personal location data such as IP address, city, state, and country to understand where our services are being accessed from. This information helps us improve user experience, monitor site performance, and detect potential misuse. This data is stored securely and is not shared with third parties, except as required by law.

2. How We Use Your Information

2.1 Account Creation and Management

We use your basic account information to register you as a user, create your unique login credentials, and maintain your user profile. This enables access to features such as website setup, license status tracking, and hosting management.

2.2 License Activation and Payment Processing

Your payment-related data is used to activate licenses, manage service subscriptions, and generate invoices. This ensures that you receive uninterrupted access to the services you have subscribed to on Srijanya Sphere.

2.3 Customer Support and Feature Access

Information you provide may be used to address your queries, assist with technical issues, and offer personalized support. It also helps in enabling features like domain pointing, custom site configuration, and template deployment.

2.4 Legal Compliance

In certain situations, we may process or disclose your data to comply with applicable laws, legal proceedings, regulatory obligations, or enforce our Terms and Conditions.

3. Data Sharing and Disclosure

3.1 No Selling or Renting of Personal Data

Srijanya Sphere does not sell, rent, or trade your personal information to any third party for marketing or commercial gain. Your trust and privacy are central to how we operate.

3.2 Sharing with Trusted Partners

We may share necessary information with reliable service providers such as payment gateways, cloud hosting platforms, or technical support tools. These partners are only granted access to the data needed to perform specific services on our behalf and are bound by confidentiality obligations.

3.3 Legal and Regulatory Disclosure

In compliance with applicable laws, we may disclose personal data when required to do so by government authorities, law enforcement agencies, or through court orders. Such disclosure is only done when deemed legally necessary and in good faith.

4. Data Security

Srijanya Sphere implements industry-standard security protocols and infrastructure to safeguard your personal information against unauthorized access, disclosure, misuse, or alteration. Our servers and internal systems are designed with multiple layers of protection, including encryption, secure authentication, and access control.

When you purchase a license and register using your email and password, please be aware that your password is stored in an encrypted format. This means that neither Srijanya Sphere nor anyone else can view or access your actual password. It is stored in a form that can only be used for authentication, and we cannot retrieve or display your password.

While we implement industry-standard security measures to protect your data, please note that no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously monitor and update our infrastructure to reduce potential risks.

5. Cookies

Srijanya Sphere uses cookies—small text files stored on your device—to maintain active sessions, remember user preferences, and analyze platform usage patterns. This allows us to enhance navigation, ensure security, and optimize your experience across our services.

By continuing to use our platform, you consent to our use of cookies in accordance with this policy. You have the option to manage or disable cookies through your browser settings at any time, although this may affect the functionality and performance of certain features on the platform.

6. Your Rights

6.1 Right to Access

You have the right to request access to the personal information we hold about you. Upon receiving a verified request, we will provide details of the data associated with your account, how it is used, and with whom it may have been shared.

7. Data Retention

Srijanya Sphere retains your personal data for as long as your account remains active or as necessary to provide services and fulfill contractual or legal obligations. This includes data required for platform functionality, user support, and transactional history.

Upon account closure, we may retain certain information for a limited period as part of routine backups, legal compliance, dispute resolution, or enforcement of our Terms and Policies. Such data is securely stored and access is restricted.

8. Changes to This Policy

Srijanya Sphere reserves the right to update this Privacy Policy at any time. Any changes will be clearly posted on this page along with the revised effective date. Significant changes may also be communicated to users through email or in-app notifications.

Your continued use of our platform after any updates constitutes your acceptance of the revised Privacy Policy. We recommend reviewing this section regularly to stay informed about how we protect and use your information.