Privacy Policy

1Information We Collect

We collect only the data needed to run a secure, reliable and personalised platform. Here is exactly what we gather and why.

Account information

When you register, we collect basic details such as your full name and email address — used to verify your identity, create your account, and send essential updates about your website.

Payment information

For website purchases, storage upgrades or paid services, we collect only minimal billing details. Payments are processed securely through our gateway (e.g. Cashfree), and we share only your name, email and phone number with them to complete the transaction.

If you join as an Ambassador for our training program, we may request bank details solely to transfer commission payouts. Transaction references and invoices are retained only for history, support and legal compliance.

Usage & location data

On the main site we read only the city you access from, to understand which regions engage most. For category sites (e.g. e-commerce), we may store city/IP so the site’s own admin can see which products attract interest from which locations.

User-generated content

Images, documents and media you upload while building your site stay in your allocated hosting space and remain yours. We do not access or use them without your consent, except for technical support, abuse review or legal obligations.

2How We Use Your Information

Your data is used only to deliver and improve the platform — never for resale.

• Account management — register you, create login credentials, maintain your profile and enable website setup & hosting.
• Payments & service access — activate services, manage subscriptions and upgrades, and generate invoices.
• Support & features — answer queries, resolve issues, and enable features like domain pointing and template deployment.
• Legal compliance — meet applicable laws, regulatory obligations and enforcement of our Terms.

3Data Sharing & Disclosure

• No selling or renting — we never sell, rent or trade your personal data for marketing or commercial gain.
• Trusted partners — we share only what is necessary with service providers (payment gateway, hosting, support tools), who are bound by confidentiality.
• Legal disclosure — we may disclose data when legally required by authorities or a court order, in good faith.

4Data Security

We apply industry-standard protections — encryption, secure authentication and access control — to guard your data against unauthorised access or misuse.

Your account password is stored only in a hashed (irreversible) form, so no one — including us — can read or retrieve it.

Your role

Use a strong password, keep your credentials private, and log out on shared devices.

5Cookies

We use cookies to keep you signed in, remember preferences and understand usage. See our Cookie Policy for full detail. You can manage cookies in your browser, though some features may stop working if they are disabled.

6Your Rights

You have the right to request access to the personal data we hold about you, including how it is used and with whom it may have been shared. Email support@srijanyasphere.com and we will respond in line with applicable data-protection laws.

7Data Retention

We keep your data while your account is active, or as needed to provide services and meet legal obligations. After account closure, some data may be retained briefly for backups, legal compliance or dispute resolution, then securely removed. You may request deletion at any time by contacting support.

8Changes to This Policy

We may update this policy to reflect changes in our practices or the law. Updates are posted here with a revised date, and significant changes may be shared by email or in-app. Continued use of the platform after an update means you accept the revised policy.